Delta Accidentally Gives Passenger "H8GAYS" Confirmation Code
Delta's confirmation code-generating algorithm took a cue from Westboro Baptist Church's picket signs apparently. Jeff White, an IT student from Florida received a boarding pass along with a double-take worthy "H8GAYS" confirmation code.
It wasn't exactly a laughing matter for White, however, who worried that bystanders might think he picked the message himself. "At first I didn’t think I read it right,” he said. “I was worried that another customer might think I somehow picked that code. If I were a gay male, I might have thought that a Delta worker purposely gave me that code, and that would have made me extremely uncomfortable.”
After uploading a scan of the pass to the social Internet, Delta apologized and reminded folks that the codes are generated randomly.
“These confirmation codes are computer-generated and are completely random,” says Russell Cason, a Delta spokesman. “We will make every effort to ensure that a similar combination does not occur in the future.”