“Ladies & Gentlemen” No Longer Used On London Tube

Transport for London (TfL) workers have been told to ditch the phrase "ladies and gentlemen" in order to go gender-neutral.

What should be said instead? Staff have been directed to a more inclusive greetings like "good morning everyone" to make passengers feel more welcome.

The change has not come from out of the blue.  Several activist groups have been petitioning for the rewording of the Tube's greeting. Even though "ladies and gentlemen" is a polite saying, some argued that it was outdated, not only because it does not include those who identify as something other than ladies and gentlemen, but also it's just old, maybe from the times of the three ring circus?

What should be said instead? What about from Kinky Boots – "Ladies, gentlemen, and those who have yet to make up their minds."  We shall see.

The Transport for London will have to go through all the pre-recorded announcements and create some written guidelines for staff.

Is it such a big deal?  Does anyone listen to those announcements?  Can anyone even hear them?   If someone has the power and the drive to bring up something that may be troubling, they deserve to be heard and the TfL listened.  If changing a couple of words can erase any type of discomfort or a feeling of non-inclusion, then why not.

Mark Evers, director of customer strategy at TfL, said: ‘We want everyone to feel welcome on our transport network. We have reviewed the language that we use in announcements and elsewhere and will make sure that it is fully inclusive, reflecting the great diversity of London. I am keen that TfL addresses these concerns by speaking in a more neutral way when referring to gender. TfL has made a commitment to transition from gender-specific phrases like ‘ladies and gentlemen’ which are currently used in announcements, to a gender-neutral alternative such as ‘good morning/good afternoon everyone".

Will staff still use ‘ladies and gentlemen’ on occasion?  It may be a slip of the tongue and when it happens, staff will be reminded of the new policy on greetings.

Do you see these changes coming to your country?

Do you think "Ladies and Gentlemen" was just old anyway?

h/t: Metro, independent.co.uk

2 thoughts on ““Ladies & Gentlemen” No Longer Used On London Tube”

  1. I think this is great! I don

    I think this is great! I don't want to desecrate our history in this country but things like that, even if no one actively listens, it reinforces a binary system and non-binary individuals will be more in tune to that sort of thing going on and they will hear the lack of acknowledgement. I think avoiding gendered thinking will improve all aspects of life for everyone throughout a society. Genders are important only on an individual level and are unnecessary to be specifying behaviors or tropes across a society.

  2. I don’t see what the big deal

    I don't see what the big deal is.  Okay, they've changed the wording to be "more welcoming," BFD.  But come on, did non-binary people really feel all that unwelcome as a result of a decades old recording?  Did they suddenly feel that their safety was threatened by not being mentioned in an automated message that almost no commuters listen to?  Were they going to en-masse quit using the Tube?  Does the phrase "Ladies and Gentleman" empower hate groups to beat up non-binary or gender non-conforming persons as they enter/leave Tube stations?  I really don't see how this is such a great advancement towards gender equality. 

    I must admit that I do find it interesting that the modern day activists seem to believe that "equality" means "same."  It's like they are saying that the only way to achieve equality is if we eliminate any differences between us and we all become the same.  "Ladies and Gentlemen" highlights that there are differences between men and women so banish it from our lexicon!  We can't have that now can we? Talk about conformity! 


Leave a Comment