A Mexican restaurant in Texas apologized after one employee used a anti-gay slur against customers.
According to Dallas News, a high-school principal named Sandra Clement was enjoying a night out with her son and his boyfriend on Thursday when things went south.
The group had decided to eat at the Agave Jalisco Restaurant, but would soon regret it.
Apparently, a male employee pointed to them after Clement’s son hugged his boyfriend. He then yelled out “jotos,” an anti-gay term in Spanish, to them before repeating it several times while on his way to the kitchens.
Clements then complained about the moment online and word eventually reached the restaurant itself. They then quickly responded by firing the employee in question and issuing out the following apology on Facebook.
“Agave Jalisco Restaurant wants to offer our most sincere apology. We want to make a statement regarding the event that happened on August 30, 2018. Where a young man and his boyfriend were allegedly called a derogatory slur in Spanish and taunted. Agave Jalisco is an independently, family owned, business. We the owner’s and management know the seriousness of this issue, and want to state that we do not condone or accept this type of homophobic behavior from any single person whom is a part of the team of Agave Jalisco.”
“In the incident, it is stated that the management was contacted and did nothing to fix the problem or apologize. This is true, but the wrong Agave Jalisco was contacted on accident. Again, we are independently owned and the Agave Jalisco contacted the day of, was the one located at 5922 S Staples St, not our restaurant located at 2001 Ayers St. If we would have known about this issue sooner we would have addressed it swiftly and aggressively.”
“Agave Jalisco restaurant is a full service Mexican restaurant that aims to please customers with good food, great service, and most importantly an atmosphere where you can enjoy your meal in peace, free of judgement. We are family owned, we have taught our family and children to go out into the world, and treat everyone, the same way that they would want to be treated. This matter was looked into for several hours, in order to find out how and why this happened.”
“Unfortunately we can not control the actions of our employees 100% of the time and sometimes we have issues come up. However in our findings we found that the employee who allegedly said these derogatory, homophobic statements, was no longer fit to give any type of customer service with Agave Jalisco and it’s team. This employee will be terminated. In order to ensure that this never happens again, we will also be making the entire Agave Jalisco team take a sensitivity class as soon as possible.”
“We want to reiterate that the actions of this employee in no way reflect Agave Jalisco Restaurant and it’s values or beliefs. The Clement family has been reached out too, in order to offer a personal apology. We are writing this statement now as a public apology the Clement family, Miguel Clement, and his boyfriend. We here at Agave Jalisco are truly sorry for what happened that day, and will strive to always make Agave Jalisco a loving, accepting business, free of judgement. We will make sure this never happens again.”
Clement then thanked the restaurant in a Facebook post:
“Our son, his boyfriend, and our family applaud Agave Jalisco for taking swift action in addressing the unfortunate incident. Although they cannot control every employee, they have stepped up to ensure they are held accountable. Much appreciated! We encourage all community members to join us in supporting Agave Jalisco as they have shown true character and compassion. I will delete all social media posts I made on the incident so we can move forward as a community. I can’t put into words how thankful we are for all the love and support our son and his boyfriend have received. Above all else, let’s be kind.”
h/t: Dallas News, Caller Times
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